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Frequently
Asked Questions
For
your convenience, we have separated frequently asked questions by groups
of interest.
Downloading
and installing
Q:
When I try to install TSC - Loan Calculation Software, I get an error
message stating that the setup file is corrupt, How do I install TSC -
Loan Calculation Software?
A: That error message is a result of an incomplete download, try
downloading the software again. (download page)
Q:
How do I UN-install TSC - Loan Calculation Software?
A: An UN-installation program is included with every download.
Instructions for UN-installing the program can be found here.
Q:
How can I upgrade to the most recent version?
A: You can upgrade to the most recent version by downloading an
update from one of the update pages.
(Express Edition update
page or Advanced Edition update page)
Q:
Can we Install TSC-Loan Calculation Software on a network?
A: Yes, however each connecting machine will need to install a
copy locally. All files created by TSC - Loan Calculation Software can
be opened by other copies of the software.
Registration
Q:
How do I register the program?
A: To register TSC - Loan Calculation Software, you must first
purchase a registration number. Next, start
the program. If your demo period expired the registration window will
automatically be displayed, otherwise select the help from the menubar
and then click on the registration option. Fill in all information, if
this copy is not for a company, simply reenter your name for the company
field.
Q:
I purchased the software, Where is my registration number?
A: The registration number is included with the sales receipt E-mail.
Q:
I recently purchased a copy of TSC - Loan Calculation Software and I am
having problems trying to register it. I keep getting an error saying
"The registration number is invalid". How do I register my copy
of the program?
A: Make sure that the software that you are trying to register
is the correct edition. Registration numbers for the Advanced Edition
will not work on the Express Edition.
Q:
Can I use this registration number for multiple installed copies?
A: No, the licensing agreement that you agreed to, prohibits it.
Features
What
is the difference between the versions?
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Express
Edition
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Advance
Edition
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| Loan calculation
of the 4th missing parameter |
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| Variable Interest
Rate Calculation |
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| Side-by-Side
Loan Savings Calculator |
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| Multiple Currency
Support |
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| Custom Logo |
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| Detailed Loan
Amortization Printout |
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| New Version
check/auto-update |
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| Amortized
Loan Details Preview |
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| Loan Graphed
Output Preview |
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| Multiple Calculation
Methods |
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| Multiple Compounding
Periods |
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| Payment Coupon
Printouts |
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| Late Payment
Calculation (for coupon printouts) |
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| Detailed Customer
information |
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| Customer Database |
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Q:
I do not see my currency symbol as an option. Is there a way of requesting
a custom currency symbol?
A: Yes, if your currency symbol is not dispalyed as an option in
the program settings, E-mail
us and we will be sure to add it in the next release.
Advanced
Edition Features
Q:
Is there a way to modify how many coupons per page on the coupon printouts?
A: no, not at this time. There are plans for modification in future
releases.
Q:
Is there any specific stationary that the coupons are to be printed on?
A: No, the initial design of the coupon printouts was merly designed
around the availble space. Future release will add customization of the
coupon printouts.
Q:
Is there a way to compute exact interest per the payment date and not
the due date?
A: No, not at this time. possible future release may contain this.
Q:
What is the difference between ARP and Interest rate?
A: The interest rate is the interest rate used in the calculation,
however the ARP is the effective annual percentage rate for the loan depending
on your calculation methods. The ARP is an effective way of comparing
two different loans from different lending institutions. The ARP is calculated
per Regulation Z appendix J.
Q:
What is PIR?
A: PIR stands for Periodic Interest rate or better yet the Interest
amount charged on the principal for that payment period. The PIR that
is displayed on the Loan Information screen is the average PIR of the
loan.
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